bj jili Privacy Policy
The security of your personal information is our highest priority. Read this policy for details on how we collect, use, and protect your data.
Our Data Protection Commitment
Protecting your privacy at bj jili is one of our core responsibilities. We believe that every user's personal information belongs to them, and we remain vigilant in safeguarding it. This Privacy Policy ("Policy") explains what information we collect, how it is used, and what your rights are. Our Terms and Conditions and this Policy together form the complete legal framework governing your relationship with bj jili.
1 Who This Policy Applies To
This Privacy Policy applies to the bj jili website (https://bj-jili.cam), mobile application, and all related services. It applies to you whenever you create an account, log in, play games, make a deposit or withdrawal, or contact our customer support.
Our services are only for individuals aged 21 or older. If someone under 21 has registered by mistake, their account will be closed and their data deleted as soon as we become aware of it.
2 What Information We Collect
bj jili collects various types of information, detailed below:
- At registration: Your full name, date of birth, mobile number, and preferred language.
- For identity verification: National ID card or passport details, required to secure your account.
- Financial information: Transaction records via bKash, Nagad, or Rocket — however, no complete wallet numbers or PINs are stored.
- Usage information: Which games you play, when you log in, and how long you are active.
- Device and network information: IP address, device type, operating system, and browser version.
- Communication records: History of your conversations with our live chat or email support.
3 How We Collect Information
We collect information in the following ways:
- Directly from you: Through registration forms, profile updates, support requests, and payment transactions.
- Automatically: Via cookies, web beacons, and log files when you use our platform.
- From third parties: In limited form from payment gateway providers and identity verification services.
4 How We Use Your Information
Collected information is used for specific purposes:
- To create, manage, and secure your account.
- To process deposits and withdrawals and maintain transaction history.
- To prevent fraud, money laundering, and other illegal activity.
- To personalise your experience — such as recommending games you may like.
- To provide customer support and resolve your issues promptly.
- To identify and fix technical problems on the platform.
- To comply with applicable laws and regulations.
We never sell your information or share it with third parties for commercial purposes.
5 Cookies and Tracking Technologies
bj jili uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
- Essential cookies: Required to maintain login sessions and ensure security.
- Functional cookies: Help remember your language preference and profile settings.
- Analytics cookies: Used to understand which sections are most visited and to improve the service.
You can manage cookies from your browser settings. However, disabling essential cookies may cause some features to stop working correctly.
6 Who Your Information May Be Shared With
We may share limited information with third parties under strictly controlled circumstances:
- Payment service providers: Mobile wallet services such as bKash, Nagad, and Rocket receive the information needed to process transactions.
- Game providers: Our partner game studios including JILI, PG Soft, and Pragmatic Play may receive gameplay-related data.
- Security and fraud prevention services: To maintain platform security.
- Legal authorities: In response to a court order or a valid government request.
7 Data Retention and Security
bj jili uses industry-standard security technology to keep your information safe:
- SSL encryption: All data transfers on the website and app are encrypted using SSL technology.
- Encrypted storage: Sensitive information is stored in encrypted form.
- Access controls: Only authorised staff can access specific data.
- Regular security audits: Audits are conducted regularly to identify system vulnerabilities.
- Two-step verification: OTP verification at login gives your account an additional layer of protection.
Transaction data may be retained for up to five years to meet legal obligations. Personal information is deleted in due course after an account is closed, unless retention is required by law.
8 Your Rights
As a bj jili user, you have the following rights:
- Right to access: You may request to know what information we hold about you.
- Right to correction: You may request correction of inaccurate or incomplete information.
- Right to deletion: Subject to certain conditions, you may request that your information be deleted.
- Right to restrict processing: In certain circumstances, you may request that the use of your information be limited.
- Right to object: You may object to your information being used for specific purposes.
- Right to data portability: You may request your information in a portable format.
To exercise these rights, contact our customer support. We aim to respond to your request within thirty days.
9 Responsible Gaming and Data Protection
Our Responsible Gaming Policy and Privacy Policy complement each other. By monitoring your gaming patterns, we can identify potential issues early and offer support if needed — however, this monitoring is solely for your protection and is not shared with third parties.
If you wish to set limits on your play or take a temporary break, that information also remains confidential and is used only for your protection.
10 Information of Minors
bj jili's services are for individuals aged 21 or older only. We do not knowingly collect information from any minor. If a minor registers by mistake and we become aware of it, that account will be closed immediately and all related data will be fully deleted.
If a parent or guardian suspects their minor child is using our platform, please contact us immediately.
11 International Data Transfers
Because we work with game providers around the world, your information may in some cases be transferred internationally. In such cases we ensure that:
- Adequate data protection measures are in place in the destination country.
- The security of the data is ensured through contractual agreements.
- Only the information necessary to provide the service is transferred.
12 Changes to This Policy
bj jili may update this Privacy Policy from time to time. For significant changes, we will send a message to your registered mobile number or post a notification on the platform. Continuing to use the service after a change means you have accepted the updated policy.
The date of the latest update is always shown at the top of the page. Answers to common privacy questions are also available in our FAQ section.
13 Contact Us
For any questions, concerns, or complaints about the Privacy Policy, please get in touch with us: